Privacy Policy

Last updated: October 24, 2025

Introduction

Aditya Buildcon ("we," "our," or "us") operates the AtithiMitra mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application for visitor management in residential societies.

By using AtithiMitra, you agree to the collection and use of information in accordance with this policy.

Application Information

App Name:

AtithiMitra

Package Name:

com.adityabuildcon.atithimitra

Developer:

Aditya Buildcon

Version:

1.0.0

Information We Collect

Personal Information

  • Account Information: Full name, email address, mobile number
  • Profile Data: User role (resident, watchman, admin), society information, flat details
  • Authentication Data: Login credentials, session information
  • Contact Information: Phone numbers for communication purposes

Visitor Information

  • Visitor Details: Name, phone number, purpose of visit
  • Photographs: Visitor photos captured for identification and security purposes
  • Visit Records: Entry/exit times, approval status, visit history
  • Vehicle Information: Vehicle numbers when provided

Device Information

  • Device Identifiers: Device ID, push notification tokens
  • App Usage Data: Feature usage, app performance metrics
  • Technical Data: Operating system version, app version

Media and Files

  • Camera Access: For capturing visitor photographs
  • Photo Library: For selecting existing photos when needed
  • Audio Files: Custom notification sounds

App Permissions

AtithiMitra requests the following permissions to provide its services:

📷 Camera

To capture visitor photographs for identification and security purposes.

🔔 Notifications

To send real-time visitor alerts and approval notifications.

📁 Storage

To store visitor photos and app data locally on your device.

🎵 Audio

To play custom notification sounds for visitor alerts.

🌐 Internet

To sync data with our secure servers and enable real-time features.

📱 Device Info

To optimize app performance and provide device-specific features.

How We Use Your Information

🏠 Visitor Management

  • Process visitor entry and exit requests
  • Maintain visitor logs and history
  • Enable visitor identification through photographs
  • Facilitate communication between residents and security

🔔 Notifications

  • Send real-time visitor arrival notifications
  • Notify about approval requests and responses
  • Provide security alerts when necessary
  • Send system updates and important announcements

🔐 Security & Authentication

  • Verify user identity and maintain secure access
  • Prevent unauthorized access to society premises
  • Maintain audit trails for security purposes
  • Implement role-based access controls

📊 Service Improvement

  • Analyze app usage to improve functionality
  • Troubleshoot technical issues and bugs
  • Develop new features based on user needs
  • Ensure optimal app performance

Information Sharing and Disclosure

🚫 We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Within Your Society

  • Visitor information is shared with relevant residents for approval purposes
  • Security personnel have access to visitor logs and photos for identification
  • Society administrators can view aggregated visitor statistics

Service Providers

  • Cloud storage providers (Supabase) for secure data hosting
  • Push notification services (Firebase) for real-time alerts
  • Analytics services for app performance monitoring

Legal Requirements

  • When required by law or legal process
  • To protect our rights, property, or safety
  • To investigate potential violations of our terms
  • In case of emergency situations

Data Security

🔒 Security Measures

We implement industry-standard security measures to protect your personal information.

Technical Safeguards

  • HTTPS/TLS encryption for secure data transmission
  • Encrypted storage of sensitive information in secure cloud infrastructure
  • Secure authentication protocols and session management
  • Regular security updates and patches

Access Controls

  • Role-based access permissions
  • Multi-factor authentication options
  • Regular access reviews and audits
  • Secure password requirements

Data Retention

Retention Periods

  • User Account Data: Retained while your account is active
  • Visitor Records: Stored for 6 months for security and audit purposes
  • Visitor Photos: Retained for 6 months unless deleted earlier
  • System Logs: Kept for 90 days for troubleshooting

Data Deletion

You can request deletion of your personal data at any time. We will process such requests within 30 days, subject to legal and security requirements.

Your Privacy Rights

📋 Access & Portability

  • Request a copy of your personal data
  • Export your information in a readable format
  • View your visitor history and logs

✏️ Correction & Updates

  • Update your profile information
  • Correct inaccurate data
  • Modify your preferences

🗑️ Deletion

  • Delete your account and associated data
  • Remove specific visitor records
  • Clear your visit history

🔔 Notification Control

  • Opt-out of non-essential notifications
  • Customize alert preferences
  • Control notification timing

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Sending you an in-app notification
  • Emailing you at your registered email address

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

192105adityashah@gmail.com

Phone

+91-7276069866

Address

Aditya Buildcon
Virar, Mumbai, Maharashtra, India

Response Time

Within 48 hours

This Privacy Policy is effective as of October 24, 2025

Document Version: 1.0